Family Services Survey

All families have been emailed with details of a CEC Parent/Carer survey and also information about supports available (see links below)

SURVEY CLOSES Friday 20th of November

Dear Parent/Carer,

Edinburgh’s Children’s Partnership is really eager to hear the views of Parents and Carers across Edinburgh. If you are a Parent or Carer and live in Edinburgh we would like to hear how you coped during the initial COVID-19 lockdown period and how we can best respond to any new and existing needs that you may have. By completing this survey you will be help to shape future Family Support Services across the city.  We would be very grateful if you could complete the survey before Friday the 20th of November.

Kind regards

Helena Reid


Helena Reid |Development Officer |Parent & Carer Support | Children and Families | City of Edinburgh Council |mob: 07795 127954| tel: 0131 672 2629 |

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Below are details of agencies which offer support to families in Edinburgh:

Social Care Direct- Children and Families Social Work Request help or advice about a child or vulnerable adult requiring support due to illness, disability or at risk or harm. Tel: 0131 200 2324 Out of Hours 0800 7316969

Parentline Scotland Free helpline, email and web-chat service offering advice and support for parents and carers. Mon-Fri 9am- 9pm Sat and Sun 9am-12 pm. Tel: 08000 28 22 33

NSPCC For parenting advice and support, contact trained online helpline counsellors Tel: 0808 800 5000, weekdays 10am to 6pm and weekends 12am to 4pm, email or visit

Lone Parent Helpline-One Parent Families Scotland Free information and advice for single parents. Open Mon-Fri 9.30am-4.00pm Tel: 08088 010323 10th September 2020

For more information on local supports please visit: