Complaints, Comments, Suggestions

Comments and Suggestions

As a school which is continually striving for improvement, we welcome feedback from parents, carers and pupils. If you wish to provide a comment about our school you may do this by writing, emailing, telephoning or making an appointment to see a member of staff.

Registering a Complaint

We hope that you will be completely satisfied with your child’s education but if you should have a complaint about the school, please let us know and we will aim to deal with the issue as quickly and as confidentially as possible.

If you wish to register a complaint:

Please make any complaints initially to the Head Teacher or Depute Headteachers who will aim to respond and resolve the issue as soon as possible.

andrew.hunter@sciennes.edin.sch.uk Headteacher: Whole school and P4

carolyn.anstruther@sciennes.edin.sch.uk Depute Headteacher: P1-P3

lucy.gallagher@sciennes.edin.sch.uk Depute Headteacher: P5-P7

If you do not feel satisfied with our response then you will have the right to take the matter further and contact Advice and Complaints Service (Education) [ 0131 469 3233]